Reference

Terms Conditions for Your 7000bet Account

Everything you agree to when you open an account with 7000bet sits on this page — how bKash, Nagad and Rocket deposits are handled, what we ask of you, and what you can hold us to in return.

Account and wallet termsbKash, Nagad, RocketEligibility by regionSupport contacts
7000bet Terms Conditions for Your 7000bet Account
POLICY HELP DESK

Get a Policy Question Answered

Policy questions land on the same desk that runs your account, so you are not passed between teams. Open live chat from the menu inside your account and the agent can already see your wallet status — no retyping a bKash or Nagad transaction ID you sent a minute ago. Anything that needs a written trail, such as a clause you want clarified or a correction to your details, goes into the message thread so the reply stays attached to your account. Say what you were doing when the problem appeared; that single line shortens the whole exchange.

Live chat from your account Sign in, open the menu and start a chat — the agent sees your wallet state, so a bKash or Nagad reference you already sent does not need retyping.
Written message thread For clause questions or a change to your details, send a message inside your account so the whole exchange stays on record with the date and the reply.
Closure and data requests Ask for account closure or a copy of the details we hold through the same thread; we confirm the request, then tell you what is removed and what must be kept.
DATA AND ACCOUNT CARE

What We Hold and How Long

We collect what the account needs and little beyond it. Your name, contact details and wallet references exist so a bKash, Nagad, Rocket or Upay transfer can be matched to you and a withdrawal verified without guesswork. Device and login records show us a session that does not look like yours. Cookies do smaller work — keeping you signed in, remembering your language — and clearing them in your browser is your call, though parts of the account will then ask for a fresh sign-in. Retention follows the transaction record, not a marketing list.

What we collect

Name, contact details, device and login records, and the wallet reference behind each bKash, Nagad, Rocket or Upay transfer — enough to run your account and verify a withdrawal.

Cookies and sign-in

Cookies keep your session open and remember your language choice. Clear them in your browser and the account will ask you to sign in again with the usual code.

Keeping your account yours

Your password stays with you — we never ask for it in chat. A one-time code confirms a new device, and we flag a login that does not match your usual pattern before money moves.

Retention and corrections

Transaction and identity records stay for the period the applicable rules require, then come out. Ask in the message thread and we will explain what applies to your account.

Common Questions About Your Account Terms

These are the questions our support desk meets most often about the wording on this page. If yours is not here, the live chat or the message thread inside your account gets you a straight answer from someone who can read your wallet as they reply.

Yes. Opening an account means you accept the version of these terms live at that moment. Every deposit, withdrawal and sportsbook or casino session after that is judged on that same wording.

Access depends on your local law and eligible regions. Some wallet options — bKash, Nagad, Rocket — only work for accounts held in Bangladesh, and we may ask you to confirm where you are signing in from.

The mandatory local rule takes priority, and we will point out which clause it replaces. Tell us the jurisdiction in your message thread so an agent can check it against your account.

Send a closure request through the message thread inside your account. We confirm the request, settle any pending withdrawal to your bKash, Nagad or Rocket wallet, then close access and retain only what the rules require.

Material changes appear on this page with a new date, and where a change affects money or access we also post it to your account message thread before it takes effect.

Start with live chat from your account menu. If the answer does not settle it, put the details in the message thread and ask for the case to be passed to a senior agent.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.